Hot Selling Combo- Your must have ayurvedic rituals

Out of 3 different oils from the above combo I received only 1 and after complaining there is no proper resolution saying they have only 7 days complaint policy. But what if any genuine customer can't check the parcel on time due to some personal reason or any family emergency?But according to their policy they don't even assist for old orders.Sending only one Item in 3 products combo is their mistake but the company is not even bothered to solve customer problem.They have 0 value for customer.